Contact Us

Technical Support

For questions about using the site, to request a user ID and password or for technical issues call the ubhonline Support Center at 1 866-209-9320 (toll-free) from 7 A.M. to 9 P.M. Central time or chat with a representative online.

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Network Support

Reasons to call Network Management. For information on how to become part of our network, questions about your contract or to check the status of your credentialing process, obtain schedules of clinician training or additional clinician resources and key contacts, call our Network Development and Support personnel.

[All Contacts] Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Virgin Islands Washington State Washington D.C. West Virginia Wisconsin Wyoming

Customer Service

Reasons to call Customer Service. For claim related issues, it is best to contact the payer listed on the UBH authorization form or claim form. UBH also has dedicated customer service departments with staff available five days a week during regular business hours to assist our members and clinicians with questions related to general information, eligibility verification or the status of a claim payment.