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United Behavioral Health (UBH) is pleased to introduce the Clinician
Quality Index (CQI). CQI will provide clinicians with information
about their performance on a number of clinical and administrative
metrics. This initiative answers the call for transparency in healthcare
beginning with direct feedback to clinicians about outcomes, quality
and efficiency.
UBH has mailed the initial CQI indices to clinicians
in 6 pilot states (AZ, CO, GA, MA, OH and PA) who treated 15
or more UBH members during the data collection period (January
1 – December
31, 2006). PacifiCare Behavioral Health patient data is not included
in this report. As the program is expanded, indices will
be mailed at least annually. Plans for future enhancements
include allowing clinicians to have
access to their indices at this site.
CQI will report to clinicians the number of unique
members they have seen in the data period. Information provided
includes adherence to selected UBH Best Practice Guidelines,
member feedback, treatment record, Site Audit data, the average
number of visits (ANOV), and case-mix based on diagnosis.
Participation in, and outcomes data derived from, the ALERT® program
will also be monitored as that information becomes available.
In September 2007, UBH convened the initial meeting of our CQI
Advisory Council. The council is comprised of external national
experts representing clinicians, consumers, researchers, health
plans and employer groups. The Council is charged with advising
UBH on the operation and continuous improvement of CQI. They will
review the validity of the metrics used in this index, nominate
additional/alternative metrics, and carefully analyze clinician
feedback regarding this initial baseline data included in the pilot.
For further information on CQI, please review the
FAQs
posted below.
FAQs
CQI Announcement
Letter
Please access the survey and
provide your feedback or submit a question to UBH about your
baseline report.
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information.
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