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USBHPC Clinician Manual - California

 

USBHPC Clinician Manual (679KB)

Important Notice, Introduction, California Clinician Contacts, FAQ (84KB)

Glossary of Terms (118KB)

Mission Statement, Treatment Philosophy (205KB)

Behavioral Health Clinician Network Requirements (180KB)

Benefit Plans, Coordinated Care Management, Access to Care and Consumer Rights (164KB)

Treatment Record Documentation Requirements (12KB)

USBHPC Consumer Complaints and Grievances, Appeals, Dispute Resolution Mechanism (33KB)

Compensation and Claims Processing (148KB)

Quality Improvement (226KB)

Privacy Practices, Manual Updates, Governing Law (403KB)

Appendices: USBHPC Enrollee Rights and Responsibilities (English & Spanish), UBH Patient Rights and Responsibilities, Member Grievance Form (171KB)

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