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Care Management contact information by region:
California Clinical Care Management / Eligibility and Benefit Information (24 Hours)	1-800-999-9585
Massachusetts, Maine, New Hampshire, Rhode Island	1-888-777-4742
Texas Clinical Care Management / Eligibility and Benefit Information (24 Hours)	1-800-430-0033
Oklahoma Clinical Care Management / Eligibility and Benefit Information (24 Hours)	1-800-524-4574
Washington & Oregon Clinical Care Management / Eligibility and Benefit Information (24 Hours)	1-800-577-7244
Colorado Clinical Care Management / Eligibility and Benefit Information (24 Hours)	1-888-777-2735
Pennsylvania Clinical Care Management / Eligibility and Benefit Information (24 Hours) for Keystone Health Plan Central Members Only	1-800-216-9748
Clinical Care Management / Eligibility and Benefit Information (24 Hours) for all other Pennsylvania Members	1-800-999-9585
National Network (All other states)	1-800-999-9585


Primary Care Physicians:
For referral & eligibility/benefit information use care management contact information by region listed above. PCP consults on behavioral health issues or medications: Resource line to help PCPs evaluate clinical problems & treatment approaches.	1-800-292-2922